Order Information

Shipping &
Returns

Every Patrick Michael Creative print is made specifically for your order. Here’s what to expect from production through delivery, and what happens if something isn’t right when your artwork arrives.

Free U.S. Shipping Standard shipping is included on orders delivered within the United States.
Made to Order Your artwork is produced specifically for you rather than pulled from warehouse inventory.
Damage Replacement If your artwork arrives damaged or has a manufacturing defect, we’ll make it right.
01

Shipping

Patrick Michael Creative currently ships within the United States. Standard U.S. shipping is complimentary.

Because each piece is made to order, please allow time for production before your artwork ships. Most orders are produced within approximately 2–3 business days, although production time can vary by print format, size and order volume.

Once production is complete, standard ground delivery generally takes an additional 2–5 business days. Carrier delays, holidays, weather and unusually large pieces may affect delivery times.

Tracking information will be provided once your order has shipped.

02

Packaging &
Delivery

Artwork is professionally packaged according to its size and presentation to help protect it during transit.

Framed artwork, canvas and metal prints are packaged for protected shipment. Larger unframed fine art paper prints may be shipped rolled in protective packaging rather than flat.

Please inspect your artwork and its packaging when it arrives. If you notice visible shipping damage, keep the original packaging until the issue has been resolved.

03

Returns &
Exchanges

Every Patrick Michael Creative print is produced specifically for your order. Because the artwork is made to order, we do not accept returns or exchanges for change of mind, incorrect size selection, frame-color preference or other preference-based reasons.

Please review your selected photograph, print type, size and framing options carefully before completing your purchase.

Need help choosing?

If you are unsure about size, presentation or framing before ordering, contact Patrick and we’ll be happy to help you choose.

04

Damage &
Defects

If your artwork arrives damaged in transit or has a manufacturing defect, please contact us as soon as possible. We’ll work with you to arrange a replacement at no additional cost.

To help us resolve the issue quickly, please include your order number and clear photographs showing:

• the damaged or defective area of the artwork
• the full piece of artwork
• the shipping box or packaging
• any visible damage to the packaging

Please keep the artwork and original packaging until we confirm that they are no longer needed.

05

Order
Cancellations

Production can begin soon after an order is placed. If you need to cancel or change an order, contact us immediately.

If production has not yet begun, we will do our best to cancel or modify the order. Once your artwork has entered production, cancellation or changes may no longer be possible.

06

Custom &
Commercial Orders

Oversized artwork, custom dimensions and commercial installations may require different production or shipping arrangements.

If you are considering a custom order, please contact Patrick before purchasing so we can confirm availability, dimensions, production time and delivery requirements.

Questions About an Order?

Let’s figure it out.

Whether you need help choosing a size before ordering or something happened during delivery, get in touch and we’ll help.

Contact Patrick