Your Privacy Matters
This Privacy Policy explains how Patrick Michael Creative collects, uses, stores and shares information when you visit patrickmichaelcreative.com, contact us or place an order.
By using this website, you acknowledge the practices described in this Privacy Policy.
Who We Are
Patrick Michael Creative is a photography and fine art business operated by La Flamme Rouge Photography, Inc.
Our website address is: https://patrickmichaelcreative.com
Information We Collect
The information we collect depends on how you interact with the website. It may include:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order and transaction information
- Messages or information you send through our contact forms
- IP address, browser information and device information
- Information about how you interact with our website
We collect only the information reasonably necessary to operate the website, process orders, communicate with customers, improve our services and understand how our website and advertising are performing.
Orders and E-Commerce
Patrick Michael Creative uses WooCommerce to operate our online store. When you place an order, we collect information necessary to process and fulfill your purchase, including your name, email address, billing address, shipping address, phone number when provided, products ordered and other details associated with your transaction.
We use this information to process payments, fulfill and ship orders, provide order updates, respond to customer service requests, maintain business and tax records, prevent fraud and comply with applicable legal obligations.
Payment Processing
Payments on Patrick Michael Creative are processed securely through Stripe. When you place an order, Stripe receives the payment and transaction information necessary to process your purchase.
Patrick Michael Creative does not directly store your complete credit card number or card security code. Payment information is processed by Stripe in accordance with its own privacy and security practices.
Order Fulfillment and Shipping
Artwork sold through Patrick Michael Creative is produced and fulfilled by professional print and fulfillment partners, including LumaPrints.
When necessary to produce and deliver your order, we may provide our fulfillment and shipping partners with information such as your name, shipping address, email address, phone number and details about the products you ordered.
This information is shared only as necessary to produce, ship, track and support your order.
Contact Forms
When you contact Patrick Michael Creative through a form on this website, we may collect your name, email address, phone number and the contents of your message.
We use this information to respond to your inquiry and provide any information or assistance you requested.
Submitting a general contact form does not automatically enroll you in marketing communications unless the form specifically states otherwise or you separately choose to opt in.
Email Communications
If you choose to subscribe to an email list or other marketing communications, we may collect information such as your name, email address, the form through which you subscribed, referral information and other information associated with your signup.
We may use GoHighLevel or another email and customer relationship management provider to store this information and send communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email or by contacting us.
Transactional communications related to an order or customer service request are separate from marketing communications and may still be sent when necessary to complete your transaction or respond to your request.
Cookies and Similar Technologies
Patrick Michael Creative and the services used on this website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure advertising performance and improve the visitor experience.
Some cookies are necessary for functions such as shopping carts, checkout, security and account features. Other cookies may be used for analytics or advertising.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of the website.
Analytics
We may use Google Analytics and similar analytics services to understand how visitors find and use our website.
These services may collect information such as pages viewed, approximate location, device and browser information, referral source and interactions with the website. We use this information to understand website performance and improve the experience we provide.
Advertising and Conversion Tracking
Patrick Michael Creative may use advertising and measurement services provided by companies such as Google and Meta.
These services may use cookies, pixels and similar technologies to help us understand whether advertising leads to visits, inquiries or purchases, measure advertising performance and, where permitted, show advertising to people who have previously interacted with our website.
The information collected and processed by these services is also subject to the privacy policies and privacy controls provided by the respective companies.
Embedded Content and Third-Party Services
Pages on this website may contain content or services provided by third parties, such as embedded media, payment services, analytics tools or social media features.
These third parties may collect information about your interaction with their services according to their own privacy policies.
Who We Share Information With
We do not sell your personal information.
We may share information with service providers when reasonably necessary to operate Patrick Michael Creative, including:
- Website hosting and infrastructure providers
- WooCommerce and related e-commerce services
- Stripe for payment processing
- LumaPrints and other print or fulfillment partners
- Shipping and delivery providers
- GoHighLevel and other email or customer relationship management providers
- Google for analytics and advertising measurement
- Meta for advertising and conversion measurement
- Fraud prevention, security and technical service providers
These providers receive information only as appropriate for the services they perform or as otherwise permitted or required by law.
How Long We Retain Information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including processing and supporting orders, maintaining business and accounting records, resolving disputes, preventing fraud and complying with legal obligations.
Different types of information may be retained for different periods. Some transaction records may need to be retained even after a customer requests deletion because of tax, accounting, fraud-prevention or other legal requirements.
Your Privacy Choices and Rights
Depending on where you live, you may have rights regarding your personal information, including the ability to request access to, correction of or deletion of certain personal information we maintain about you.
You may also opt out of marketing communications at any time.
Certain information may be retained when required for legitimate business, administrative, tax, security or legal purposes.
To make a privacy request, please contact Patrick Michael Creative through the contact information provided on this website.
Data Security
We take reasonable administrative and technical measures to protect the personal information entrusted to us. However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
Children's Privacy
Patrick Michael Creative is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
Patrick Michael Creative may update this Privacy Policy periodically to reflect changes to our website, services, technology or legal requirements.
When changes are made, the updated policy will be posted on this page. Continued use of the website after an updated policy is posted constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact Patrick Michael Creative through our website.